The silent saboteurs? Personal attributes, attitude, and character.
Yet most interviews barely touch on them. Why?
Because they don’t know which ones matter—or how to ask about them.
Did you know that:
his book gives you the exact questions to ask—and what to look for in the answers—so you can spot the real collaborators, not the best rehearsed. These are the hires who’ll fuel innovation, cut through chaos, and help your team thrive when everything’s uncertain.
Because innovation isn’t just for tech companies anymore. It’s your edge.
A complete system for spotting the attributes that fuel adaptive teams—and filtering out the ones that fake it.
The 7 traits?
They’re backed by behavioral science and tested in high-stakes roles—from civic tech to startups to social impact orgs.
Here’s what you’ll get:
The Collaborative Innovator Profile (CIP) doesn’t just help you hire. It helps you build teams that keep working—when the world doesn’t.
Every mis-hire doesn’t just hurt your budget—it damages your reputation, disrupts your team, and puts your own career advancement at risk.
The average cost of a bad hire is $14,900 according to CareerBuilder research 2, and it takes 5-8 months for new employees to reach full productivity according to Human Panel Research3.
You end up with smooth talkers who can’t execute, charming candidates who poison team dynamics, and "high performers" who crumble under real pressure.
Staff Technical PM, Transit Tech
“I've been following FirstWho since day one, and I love how it has evolved. Yes, FirstWho provides the tools but also the training because good hiring decisions depend on people.”
CEO, Good Trouble Strategic Advisors
“FirstWho’s approach focuses on the fundamentals of great hiring: knowing who and what you’re looking for and preparing your interviewers for honest, authentic conversations that matter. Their unique process and tools help hiring teams differentiate interview charm from candidates’ real ability and potential.”
Software Engineer Team Lead, Capital One
“The level of AI faking in technology interviews is off the charts. FirstWho is a game-changer for hiring managers who want to see through the smoke and mirrors to learn about the full candidate.”
A veteran hiring manager across government, nonprofit, and private sectors, Ryan helped build standout teams at MBTA, Blue State Digital, and TransitOPS. He’s also advised dozens of hiring managers—from Fortune 100 companies like Amazon to local YMCAs—on how to fill mission-critical roles with confidence.