Training and Services

We offer a range of services to meet your needs
Training: Turn Interviews into Evidence

Training: Turn Interviews into Evidence

Charm filters off. Truth filters on.

Detailed Description

We often think that since interviewers are themselves subject experts that they are inherently prepared for interviews. We view interviewing as a side task for our experts. However, interviewing requires its own unique skills that are different from most of our primary roles. For example, detecting when a candidate's response is misleading or knowing how to elicit more clarity without divulging clues to a better answer. In this training, we cover all the necessary topics in clear language, using examples, so interviewers can gather credible evidence and feel confident while providing a fantastic candidate experience. Ultimately, hiring decisions rest on the evaluations of interviewers, and without proper training, candidate ratings can be wildly inaccurate and heavily influenced by charm.

What's Included

  • Structured Interview Fundamentals
  • Prompting for detailed behavioral responses
  • Managing awkward silences and candidate discomfort
  • Avoiding telegraphing and leading questions
  • Spotting truth vs. fiction in candidate stories
  • Red flags in vague or fabricated responses
  • Strategies for getting beneath polished responses
  • Understanding halo/horn effects, confirmation bias
  • Rate-as-you-go techniques
  • Making independent judgments in panel settings
  • Note-Taking & Documentation Training
Training: Strategic Hiring for Managers

Training: Strategic Hiring for Managers

Supporting Manager to Support Everyone

Detailed Description

Hiring managers lay the foundations for understanding the ideal candidate profile to support interviewers and a reliable final decision. This work is both critical and time-consuming. While juggling numerous responsibilities, hiring managers must find efficient approaches, as shortcuts can lead to subtle yet critical gaps that increase the risk of hiring the wrong person. In this training, we cover everything from identifying the required skills and qualities, designing insightful questions and work simulations, to building scorecards.

What's Included

  • Covering skills, attributes, and other essential characteristics with job requirements
  • Converting job requirements into effective questions
  • Using work simulations and other predictive approaches
  • Creating positive indicators and red flag criteria
  • When and how to use skills testing
  • Designing fair presentation exercises
  • Balancing rigor with candidate experience
  • Converting interview data into comparable formats
  • Synthesizing multiple interviewer perspectives
  • Interpreting scorecard data appropriately
Facilitating the Job Blueprint

Facilitating the Job Blueprint

Our Experts Working With Your Team

Detailed Description

Our team of hiring experts works closely with your team to ensure that each aspect of job analysis, rubric development, interviewer preparation, and selection is facilitated and coordinated, allowing your team to focus on the heavy lifting. We arrive with a plan, make adjustments to accommodate your workflow, and provide support every step of the way. This option is ideal if you want your team to develop better hiring habits while ensuring that all necessary tasks are accounted for, tracked, and executed to a high standard.

What's Included

  • Job analysis facilitation
  • Rubric development coordination
  • Interviewer preparation support
  • Selection process management
  • Workflow customization
  • Task tracking and execution
  • Quality assurance oversight
  • Team skill development
Building the Job Blueprint

Building the Job Blueprint

Outsource the Work to Us

Detailed Description

Our team of hiring experts works on behalf of your team to handle every aspect of job analysis, rubric development, interviewer preparation, and selection that can be outsourced effectively, and we coordinate or facilitate the rest. In this scenario, we handle the heavy lifting, allowing your team to remain more focused on their day-to-day work. This option is ideal if you have an urgent hiring need and are concerned that capacity issues might hinder hiring the right person.

What's Included

  • Complete job analysis execution
  • Full rubric development
  • Comprehensive interviewer preparation
  • End-to-end selection management
  • Process coordination and facilitation
  • Urgent hiring need support
  • Capacity constraint solutions
  • Team workload optimization