Requirement
Participant Intake and Case Coordination
Processes intake forms, verifies eligibility, and coordinates support across multiple cases.
Interview round: Program coordination
“Walk me through how you handled multiple participants needing support at the same time, and resources were tight.”
Positive indicators
- Mentions specific triage criteria
- Describes proactive communication
- References tracking systems
- Asks for help appropriately
Negative indicators
- No system for prioritization
- Blamed others for constraints
- Left people uninformed
- Failed to document or follow up