Nonprofit FundraisingExpert-built kit

Development Director

Designs development plans, configures donor databases, manages grant calendars, and tracks campaign performance.

Interview content for Senior Development Director

31
What to ask. Competency and attitude questions, assigned to the right round.
206
What to listen for. Positive and negative indicators, per question.
8
What the hire must do. Capabilities with expected proficiency at each level.

Look inside: one question, as it appears in the kit

Pick the level you’re hiring. The sample changes with the level you select.

Round 2 · Hiring Manager: Engineering Strategy & Delivery17 competency questions

Donor Engagement & Technology Systems

Community Outreach & Engagement Strategy

Develops multi-channel engagement campaigns, builds strategic community alliances, and scales grassroots initiatives.

Expected at Senior Development Director

Sample competency question

If you're tasked with building a new community engagement strategy from scratch, how do you identify key partners and structure the campaign for sustainable growth?

Ask once, as written, then allow silence. A helpful rephrase may hand the candidate the answer.

Positive indicators

  • Conducts systematic community asset mapping
  • Uses phased rollout with measurable checkpoints
  • Establishes structured feedback and tracking loops
  • Documents partnership frameworks and expectations

Negative indicators

  • Targets organizations without strategic alignment
  • Lacks phased structure or implementation roadmap
  • Ignores tracking mechanisms or success metrics
  • Relies heavily on a single outreach channel

Supports cross-departmental alignment and networked engagement; secondary to major gift strategy at this level, serving as a growth lever for pipeline diversification.

Ryan Mahoney

Why this role is hard · Ryan Mahoney

Finding a senior development director is tough because you need one person to manage a long-term revenue plan while navigating office politics between programs and communications teams. Top candidates never rely on slick presentations to sell themselves. Instead, they walk you through exactly how they shifted funding when a sponsorship fell short and how they mentored two assistant directors after a major gift effort collapsed. You need someone who can turn messy donor information into straightforward team instructions without adding unnecessary steps. When a leader cannot connect high-level board goals with daily staff work, the whole fundraising operation grinds to a halt.

Everything in the download, in the order you’ll use it

Level guides for Development Director, Senior Development Director, VP of Development and Chief Development Officer.

Before you post

  • 1Ready-to-use job description
  • 2Video screening prompts
  • 8Resume screening criteria

In the room

  • 17Competency interview questions
  • 14Attitude interview questions
  • 1Hands-on work simulations
  • 1Presentation prompts

At the debrief

  • Progression framework
  • Exceeds / Meets / Below anchors for every exercise
  • 3Interview plan with time per round

Core Evaluation

Critical questions for this role

The competency and attitude questions below are where the hiring decision is made. They run in the live interview rounds and are calibrated to the level selected above.

17 Competency Questions

1 of 17
  1. Discipline

    Donor Engagement & Technology Systems

  2. Job requirement

    Community Outreach & Engagement Strategy

    Develops multi-channel engagement campaigns, builds strategic community alliances, and scales grassroots initiatives.

  3. Expected at Senior Development Director

    Supports cross-departmental alignment and networked engagement; secondary to major gift strategy at this level, serving as a growth lever for pipeline diversification.

Interview round: Hiring Manager: Engineering Strategy & Delivery

If you're tasked with building a new community engagement strategy from scratch, how do you identify key partners and structure the campaign for sustainable growth?

Positive indicators

  • Conducts systematic community asset mapping
  • Uses phased rollout with measurable checkpoints
  • Establishes structured feedback and tracking loops
  • Documents partnership frameworks and expectations

Negative indicators

  • Targets organizations without strategic alignment
  • Lacks phased structure or implementation roadmap
  • Ignores tracking mechanisms or success metrics
  • Relies heavily on a single outreach channel

14 Attitude Questions

1 of 14

Accountability Mindset

A cognitive and behavioral orientation characterized by taking full ownership of decisions, outcomes, and team performance; proactively identifying and rectifying errors; communicating transparently about progress and setbacks; and viewing mistakes as opportunities for systemic improvement rather than personal liability. In leadership contexts, it manifests as modeling responsibility, establishing clear performance metrics, and fostering a culture where corrective action and continuous learning are prioritized over blame attribution.

Interview round: Cross-Functional Stakeholder Alignment

What steps would you take to establish transparent ownership matrices and proactive communication protocols for a newly launched multi-channel fundraising portfolio?

Positive indicators

  • Proposes documented ownership frameworks
  • Establishes regular transparency checkpoints
  • Links ownership to measurable outcomes

Negative indicators

  • Relies on informal accountability
  • Lacks clear escalation protocols

Supporting Evaluation

How candidates earn the selection conversation

The goal is to reduce effort for everyone by collecting more useful signals before adding more interviews. Lightweight application prompts and structured screens help your team focus interview time on the candidates most likely to succeed.

Stage 1 · Application

Filter at the door

Runs the moment a candidate hits Submit. Disqualifying answers end the application; everything else is captured for review.

Video-Response Questions

1 of 2

Application Screen: Video Response

Describe how you would respond during a site visit if a long-term major donor expresses frustration that recent program updates do not align with their original vision. What specific steps would you take in the conversation to realign expectations while preserving the relationship?

Candidate experience

REC
0:42 / 2:00
1Record
2Review
3Submit

Response time

2 min

Format

Recorded video

Stage 2 · Resume Screening

Read the resume against fixed criteria

Reviewers score every application that clears the door against the same criteria. Stronger reviews advance to live interviews; weaker ones are archived without further screening.

Resume Review Criteria

8 criteria
Evidence of directing multi-channel fundraising strategy, reallocating budgets across programs, and aligning cross-departmental teams to revenue goals.
Evidence of cultivating high-value donor portfolios alongside executive leadership, utilizing prospect research and engagement tracking systems.
Evidence of hiring, coaching, and evaluating direct reports in fundraising roles, with documented impact on team performance and skill development.
Evidence of establishing and enforcing data governance standard operating procedures for donor consent, privacy, and regulatory compliance.

Does the resume show relevant prior work experience?

Is the resume complete, well-organized, and free from formatting, spelling, and grammar mistakes?

Does the resume indicate required academic credentials, relevant certifications, or necessary training?

Does the cover letter or personal statement convey clear relevance and familiarity with the job?

Stage 3 · During Interviews

Where the hire is decided

Interview rounds use the competency and attitude questions outlined above, then add tests, work simulations, and presentations that reveal deeper evidence about how the candidate thinks and works.

Presentation Prompt

Walk us through your approach to aligning program outcomes with donor intent across a multi-channel revenue engine. Discuss how you would design an impact reporting framework that satisfies institutional grant compliance while preserving the narrative depth required for major donor cultivation, including how you would manage competing stakeholder priorities and resource allocation tradeoffs.

Format

strategic-brief · 60 min · ~8 hr prep

Audience

Executive leadership and development committee

What to prepare

  • 5-7 slides detailing your strategic framework, measurement methodology, stakeholder alignment process, and key tradeoffs.
  • A structured outline to guide your discussion of how quantitative compliance and qualitative storytelling intersect in practice.

Deliverables

  • A structured verbal walkthrough supported by slides.
  • Clear articulation of your reasoning on balancing grant compliance with major donor relationship depth.

Ground rules

  • Focus on your strategic approach and judgment. Do not share confidential organizational data, proprietary donor lists, or internal compliance documents.
  • Hypothetical scenarios and anonymized examples are encouraged to illustrate your methodology.
  • Slides are optional; you may deliver a conversational walkthrough if it better demonstrates your reasoning.

Scoring anchors

Exceeds
Presents an elegant, scalable framework that seamlessly integrates compliance rigor with compelling narrative design, demonstrating exceptional stakeholder alignment and adaptive leadership.
Meets
Offers a coherent impact reporting strategy that addresses both compliance and cultivation needs, with clear tradeoff acknowledgment and practical stakeholder coordination steps.
Below
Provides a fragmented or purely compliance-focused approach, struggles to connect impact metrics to donor strategy, or lacks actionable stakeholder alignment mechanisms.

Response time

60 min

Positive indicators

  • Clearly distinguishes between compliance-driven metrics and relationship-driven narratives, showing how they complement rather than compete.
  • Surfaces assumptions about stakeholder priorities and proposes concrete alignment mechanisms (e.g., shared dashboards, joint review cycles).
  • Demonstrates adaptive thinking by outlining how the framework would scale or pivot under shifting donor or programmatic demands.
  • Communicates complex evaluation concepts in accessible terms tailored to both program and executive audiences.

Negative indicators

  • Treats impact reporting as purely administrative, ignoring its strategic role in donor cultivation and retention.
  • Proposes overly rigid or siloed measurement systems that create unnecessary friction between program and development teams.
  • Fails to articulate how competing stakeholder demands would be negotiated or prioritized.
  • Relies on buzzwords without demonstrating practical implementation pathways or risk mitigation strategies.

Work Simulation Scenario

Scenario. Your grants manager, Elena, is missing submission deadlines and showing signs of burnout. Program directors have been bypassing her with ad-hoc data requests, and she hasn't established clear boundaries. You need to coach her through a performance reset, help her redesign her workflow, and establish escalation protocols to protect her capacity.

Problem to solve. Lead a coaching conversation that addresses missed deadlines, rebuilds sustainable workflows, and mentors Elena into a more strategic channel lead while maintaining team accountability.

Format

team-leadership-scenario · 75 min · ~5 hr prep

Success criteria

  • Diagnose root causes of workflow breakdown without assigning blame
  • Co-create a boundary-setting and prioritization framework for ad-hoc requests
  • Establish clear escalation pathways and accountability checkpoints
  • Balance empathetic coaching with firm performance expectations

What to review beforehand

  • Current grant submission calendar and compliance requirements
  • Team structure, reporting lines, and cross-departmental request norms
  • Coaching frameworks for performance resets and capacity planning

Ground rules

  • Focus on driving the coaching conversation and decision-making, not drafting SOPs
  • You may ask clarifying questions about workload, program team dynamics, and support needs
  • The role player will respond authentically but will not volunteer solutions

Roles in scenario

Elena Rostova, Grants & Compliance Manager (direct_report, played by hiring_manager)

Motivation. Wants to succeed and maintain strong relationships with program directors, but feels overwhelmed and lacks confidence in setting boundaries or saying no.

Constraints

  • Team is lean with no immediate budget for additional hires
  • Grant deadlines are rigid and non-negotiable
  • Program directors are senior and accustomed to quick, informal data access

Tensions to introduce

  • Defends current chaotic workflow as 'just how things work here'
  • Expresses fear of damaging cross-departmental relationships if she enforces boundaries
  • Asks for immediate staff additions or tool upgrades you cannot provide

In-character guidance

  • Remain candid about workload stress but avoid outright refusal of accountability
  • Push back gently on boundary-setting by highlighting political friction with program leads
  • Accept coaching guidance when it is structured, actionable, and paired with leadership backing

Do not

  • Do not solve the workflow redesign for the candidate
  • Do not agree to immediate hiring or tool procurement without a structured plan
  • Do not become defensive, shut down, or withhold honest feedback about capacity limits

Scoring anchors

Exceeds
Transforms a performance reset into a capacity-building opportunity, establishes sustainable boundaries backed by leadership, and leaves the employee with clear ownership and actionable next steps.
Meets
Addresses missed deadlines, establishes basic workflow boundaries, and maintains a supportive coaching tone, though some accountability mechanisms require follow-up refinement.
Below
Fails to diagnose root causes, either becomes overly punitive or overly accommodating, and leaves the employee without clear boundaries or structured support.

Response time

75 min

Positive indicators

  • Asks diagnostic questions to uncover workflow bottlenecks before prescribing solutions
  • Co-creates a realistic prioritization matrix and escalation protocol for ad-hoc requests
  • Provides actionable coaching steps paired with clear accountability checkpoints
  • Balances empathy for burnout with firm expectations around deadline ownership

Negative indicators

  • Takes over the solution instead of guiding the employee to develop it
  • Ignores burnout signals or dismisses cross-departmental friction as non-issues
  • Gives vague directives without defining ownership, timelines, or support mechanisms
  • Avoids the accountability conversation or shifts blame to program directors

Progression Framework

This table shows how competencies evolve across experience levels. Each cell shows competency at that level.

Donor Engagement & Technology Systems

4 competencies

CompetencyDevelopment DirectorSenior Development DirectorVP of DevelopmentChief Development Officer
Community Outreach & Engagement Strategy

Coordinates local outreach events, manages community partnerships, and tracks engagement metrics.

Develops multi-channel engagement campaigns, builds strategic community alliances, and scales grassroots initiatives.

Aligns community strategy with institutional mission, oversees regional outreach portfolios, and integrates equity frameworks.

Champions sector-wide community engagement, shapes public policy dialogue, and drives transformative social impact through collective action.

CRM Ecosystem & Workflow Automation

Manages daily CRM data entry, runs standard automation sequences, and troubleshoots basic system issues.

Configures advanced CRM workflows, integrates third-party tools, and optimizes data hygiene protocols.

Architects CRM ecosystem strategy, aligns technology stack with development operations, and drives cross-platform integration.

Directs enterprise technology vision, evaluates emerging platforms, and ensures scalable infrastructure for organizational growth.

Donor Stewardship & Relationship Management

Executes donor communication plans, tracks interaction history, and supports retention campaigns.

Designs tiered stewardship journeys, analyzes donor behavior patterns, and escalates high-value relationship strategies.

Directs comprehensive donor engagement strategy, aligns stewardship with major gift pipelines, and optimizes lifetime value models.

Cultivates executive-level donor relationships, champions a culture of donor-centricity, and drives institutional philanthropy vision.

Organizational Capacity & Team Development

Facilitates team training sessions, monitors staff performance metrics, and supports onboarding processes.

Designs capacity-building programs, mentors mid-level staff, and optimizes cross-functional collaboration.

Leads organizational development strategy, structures high-performing teams, and aligns talent pipelines with strategic goals.

Sets executive leadership vision, fosters a culture of continuous learning, and drives institutional capacity transformation.

Strategic Planning & Institutional Funding

4 competencies

CompetencyDevelopment DirectorSenior Development DirectorVP of DevelopmentChief Development Officer
Grant Pipeline & Proposal Management

Manages foundational grant tracking and coordinates standard proposal drafting with program teams.

Streamlines grant submission workflows, mentors staff on funder alignment, and improves win-rate analytics.

Oversees enterprise grant portfolio, establishes strategic funder partnerships, and aligns proposals with institutional priorities.

Shapes national and international grant strategy, secures transformative funding, and influences sector-wide funding frameworks.

Impact Reporting & Evaluation

Collects program data and generates routine impact reports for internal and donor review.

Designs measurement frameworks, integrates qualitative and quantitative metrics, and optimizes reporting cadence.

Directs cross-program impact strategy, aligns metrics with board expectations, and drives data-informed storytelling.

Champions organization-wide evaluation philosophy, influences sector standards, and leverages impact data for institutional advocacy.

Regulatory Compliance & Risk Governance

Ensures day-to-day adherence to fundraising regulations and maintains accurate compliance documentation.

Implements compliance monitoring systems, conducts risk assessments, and standardizes audit preparation.

Establishes enterprise-wide governance frameworks, oversees regulatory reporting, and mitigates institutional risk exposure.

Sets organizational compliance vision, navigates complex multi-jurisdictional regulations, and ensures fiduciary integrity at the executive level.

Strategic Financial Roadmapping

Develops annual fundraising budgets and aligns tactical initiatives with short-term revenue targets.

Optimizes multi-channel funding strategies and coordinates cross-departmental resource allocation.

Architects multi-year institutional funding roadmaps and aligns development goals with enterprise financial planning.

Directs long-term capital strategy, secures major institutional partnerships, and drives sustainable revenue transformation.