Scenario. You are facilitating a decision session to align internal teams on a 3-year grant renewal. The foundation program officer has requested two new, highly specific impact metrics that would require significant new data collection from grantees. Program, Finance, and your leadership team have conflicting views on capacity, risk, and strategic value.
Problem to solve. Facilitate a structured tradeoff discussion, align on a realistic reporting framework, and secure cross-functional commitment to a phased metric adoption strategy.
Format
cross-functional-decision · 40 min · ~2 hr prep
Success criteria
- Surface and validate competing priorities across functions
- Anchor the discussion in grantee capacity data and forecasting realities
- Drive consensus on a phased metric adoption or alternative proxy measures
- Establish clear accountability for data collection, reporting cadence, and risk mitigation
What to review beforehand
- Current grant agreement terms and reporting cadence
- Grantee capacity assessment summaries
- Internal forecasting models and budget allocation guidelines
Ground rules
- You will facilitate a multi-party discussion, not produce a written plan
- Focus on tradeoff analysis, risk awareness, and decision sequencing
- You may ask for data, challenge assumptions, and propose compromise frameworks
Roles in scenario
Elena Rostova, Director of Programs (cross_functional_partner, played by cross_functional)
Motivation. Protect program continuity, minimize grantee administrative burden, and preserve community trust
Constraints
- Fixed community delivery commitments with limited staff bandwidth
- Grantee partners already reporting high survey fatigue
- Resistance to shifting focus from qualitative outcomes to rigid quantitative metrics
Tensions to introduce
- Argue that new metrics will delay program delivery and strain partner relationships
- Push for maintaining current reporting structure with narrative supplements
- Question the strategic value of the new metrics relative to implementation cost
In-character guidance
- Advocate strongly for program and grantee sustainability
- Respond to data-driven tradeoff proposals with constructive pushback
- Willing to accept phased adoption if accompanied by capacity support
Do not
- Do not volunteer internal budget details or grantee contact information
- Do not concede to unrealistic reporting demands without clear tradeoffs
- Do not dominate the conversation; allow the candidate to facilitate
David Park, Chief Financial Officer (executive_sponsor, played by leadership)
Motivation. Maintain cash flow stability, ensure audit compliance, and protect organizational risk thresholds
Constraints
- Board-mandated deficit limits requiring predictable revenue recognition
- Strict internal audit cycles that penalize inconsistent data collection
- Limited budget for external evaluation or additional staff hiring
Tensions to introduce
- Demand immediate metric adoption to secure renewal and avoid funding gaps
- Question the accuracy of program's capacity claims without hard data
- Push for accelerated reporting cadence to improve forecasting visibility
In-character guidance
- Focus on financial risk, compliance, and forecasting accuracy
- Acknowledge program concerns but prioritize fiscal sustainability
- Open to phased approaches if tied to clear budget and audit controls
Do not
- Do not reveal confidential board discussions or internal financial projections
- Do not override program constraints without requiring candidate justification
- Do not solve the budgeting or forecasting problem for the candidate
Scoring anchors
- Exceeds
- Drives structured consensus, aligns competing priorities through phased tradeoffs, and establishes a realistic, risk-aware reporting framework with clear cross-functional accountability.
- Meets
- Facilitates a productive discussion, identifies key tradeoffs, and proposes a viable compromise, but may leave minor ambiguities in implementation or risk mitigation.
- Below
- Fails to structure the decision process, ignores critical constraints, proposes unsustainable demands, or leaves the team without clear next steps or ownership.